FITNESS INDUSTRY SOLUTIONS
The SOS Group & SOS Fitness Services work as brokers for direct-from-manufacture and equipment distributors as well as hold distribution contracts with multiple equipment manufactures. When you request a quote for equipment, we internally compete between our sales and consulting divisions to get you the best deal for the equipment you require. We are also the only equipment provider (that we know of) that doesn't pay a sales commission to our staff. Instead, we provide bonuses based on client satisfaction and service retention. This ensures that your best interest is prioritized over upselling unnecessary equipment or services.
You wouldn't sign a five or six-figure contract without having a lawyer look over it first. So why would you make large equipment purchases without consulting with a fitness equipment professional that specializes in equipment product knowledge, manufacture pricing strategies and who doesn't have a financially invested interest in the brand that you purchase?
We will compare different models of the same equipment for you to ensure you're able to easily compare "apples to apples". This ensures that you are not tricked into thinking you received a better deal on a similar piece of equipment. For example, each manufacture usually has multiple models of the same piece of equipment. One company could provide you with a quote for their highest-end model of treadmill, while another quotes you for their mid-range model. Both could look similar and confuse even industry professionals as to what the difference is between both products. SOS gathers all the info for you and presents it in an easy to understand format.
Price isn't the only thing to be negotiated. SOS is able to negotiate model upgrades, extended warranties, service agreements, and technology add-ons. On average, our clients receive 40% longer warranties, 12% price reduction and at least one service or technology add-on. In some cases, we are able to negotiate directly on your behalf. For instances that a distributor or manufacture refuses to deal with a third-party consultant, we will advise you, prepare email responses and provide data analysis on the products being offered.
All SOS service clients have their own dedicated SOS Service Manager provided at no additional charge. Think of them as your fitness industry concierge service. It is one email or phone number for all of your equipment needs. Your dedicated SOS Service Manager will schedule regular preventative maintenance visits & coordinate them with your team. They will also take care of all warranty & repair services, maintain service records for insurance and legal purposes, provide asset management services for your equipment & handle any other equipment related tasks as needed. Our SOS Service Managers are trained to work seamlessly with your existing staff & are able to adjust reporting, billing and any other procedures that you may require.
Our business model focuses on service with equipment sales provided as a "value-add" to our ever-growing service client base. Other equipment providers must rely on equipment sales to cover the costs of their showrooms, sales reps & sales forecasting obligations to their manufactures. SOS operates without a showroom- which greatly reduces our overhead. Instead, if clients would like to test out equipment before purchasing, we can take them to any number of our flagship client facilities to not only test the equipment but also talk with current clients openly about the equipment, our service and their overall satisfaction with their equipment decisons. We do not employ commissioned sales reps and do not have obligations to any manufacturer to provide a certain amount of sales each quarter. All of this ensures our overhead is kept to a minimum while providing superior customer service to our over 400 commercial clients. As stated in other parts of our website, all SOS employees are also owners. This ensures that each and every one of us has an invested goal to ensure a long and happy working relationship with each and every one of our clients.
Are you confident you are gathering the right information? We offer a no-fee consulting service for all the information you may require before making your equipment selections and buying decisions.
Why are you seeking quotes? Is it because you are ready to make a purchase, or are you looking for more information in order to budget for future purchases? Either way, SOS can assist you in providing budgeting estimates, equipment selection, usage requirements and sourcing quotes from all available dealers and equipment providers.
Removes The Confusion of Equipment Selection
We will compare different models of the same equipment for you to ensure you're able to easily compare "apples to apples". This ensures that you are not tricked into thinking you received a better deal on a similar piece of equipment.
For example, each manufacture usually has multiple models of the same piece of equipment. One company could provide you with a quote for their highest-end model of treadmill, while another quotes you for their mid-range model, but with the high-end console, making it look comparable. Both could look similar and confuse even industry professionals as to what the difference is between both products. SOS gathers all the info for you and presents it in an easy-to-understand format.
Use our Data to Make the Best Decisions:
SOS Technicians have monitored user data in over 200 fitness facilities across Alberta since May of 2016. This information has provided extremely useful for our clients in a number of ways. We are provided with quantifiable data that removes the guesswork and assumptions when it comes to managing your facility and planning for future upgrades and improvements.
We can analyze data from your facility (or other facilities like yours) to discover which equipment is used most often and which equipment is not.
This will help prevent members from waiting for machines to become available by providing more of what is popular with your members and less of what's not. We can even analyze which locations within the facility are more popular and plan future layouts accordingly to avoid congestion and impeded flow